SMC is committed to respecting your privacy and providing you proper protection and management of any Personally Identifiable Information you choose to share with us. "Personally Identifiable Information" consists of any information by which you can be personally identified or contacted, such as your first and last name, home or other physical address (including street name and name of a city or town), telephone number, e-mail address, or social security number.

Your privacy is important to us. SMC will not sell, share, or rent your Personally Identifiable Information to third parties in ways different from what is disclosed in this statement.

Collecting Your Information

SMC collects information from you at several different points on our website to facilitate the delivery of services or the fulfillment of an order. We may collect your IP address to analyze trends and customer interests as well as to administer the site, track your site movement, and gather broad demographic information for aggregate use. IP addresses are not linked to Personally Identifiable Information.

There will be times, such as when placing an order; subscribing to a service; registering to receive catalogs; participating in promotions, surveys and contests, at which we may request personal information such as your name, billing/shipping address, telephone number, e-mail address, credit card information, etc. It is solely your choice whether or not you provide this information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service, or display certain content on our website.

Using Your Information

We use the Personally Identifiable Information you provide for internal purposes such as:

• analyzing trends and statistics
• member services including web page personalization
• order history and status
• one-click ordering
• order confirmation and tracking
• subscription services
• informing you of new products, services, offers and information about SMC

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

We may use outside purveyors to ship orders directly, and a credit card processing company to bill you for goods and services. In connection with these services, it is necessary to share certain Personally Identifiable Information with such providers. These companies do not retain, share, store or use Personally Identifiable Information for any secondary purposes.

At times, we partner with third parties to provide specific services, such as the mailing of our newsletters. When you sign up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use Personally Identifiable Information except for the purpose of providing these services.

Updating, Correcting and Changing Your Information

At any time you may review, update, correct, or change the Personally Identifiable Information you have provided to us. You may also choose to no longer receive any communication from SMC. You may use our website, including the Member Services page and the Newsletter Subscription page, to change your information or to remove your subscription to our newsletter. Alternatively, you can e-mail us at memberservices@smc.com.tr , or call us 0 216 491 97 90

You may also write to us at:

SMC KIMYA YAPI SANAYI ve TICARET A.S.
Aydinli Yolu Caddesi Pendik Köskleri D Blok No:104 Pendik / ISTANBUL
Tel: 0 216 491 97 90 Faks: 0216 483 69 40
info@smc.com.tr

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the user.

We use cookies to identify one user from another and to track marketing promotions and apply promotional discounts. The cookies contain no Personally Identifiable Information. As our shopping cart functionality requires the use of cookies to function, you will not be able to make purchases on our site if you have disabled cookies in your browser. Once you close your browser, the cookie expires.

Links

This web site contains links to other sites. Please be aware that SMC is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects Personally Identifiable Information. This privacy statement applies solely to information collected by this web site.

Registration

In order to participate in our Member Services Program, you must first complete the registration form. During registration, you are required to give your contact information (such as name and e-mail address). This information may be used to contact you about the services on our site for which you have expressed interest, such as web page personalization, order history and status, and one-click ordering ability.

Special Offers

We send all new members a welcoming e-mail to verify password and username. Established members will occasionally receive information on products, services, special offers, and a newsletter. Out of respect for your privacy we present the option to not receive these types of communications in every e-mail. You may also e-mail memberservices@smc.com.tr , or call us 0 216 491 97 90

Security

This website takes every precaution to protect your information. When you submit sensitive information via the website, your information is protected both online and off-line.

When our registration/order form asks you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect your information off-line. All of your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to Personally Identifiable Information.

Notification of Policy Changes

If we decide to make material changes to our privacy policy, in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. The effective date of the current privacy policy is June 2004.

Questions/Feedback

If you have any questions about the privacy or security at our website, you can send an e-mail to memberservices@smc.net.